Ramp Rent A Car (“Ramp”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and how we keep it safe.
Information we collect
We only collect information that helps us provide our car rental service. This may include:
- Contact details such as your name, phone number and email address
- Booking details including rental dates, vehicle preferences and delivery location
- Identification and licensing documents required to rent a vehicle in the UAE
- Messages you send us through our contact form, email, phone or WhatsApp
How we use your information
Your information is used to:
- Process and manage your rental booking
- Arrange delivery, collection and any additional services you request
- Respond to enquiries and provide customer support
- Meet legal, insurance and regulatory requirements in the UAE
- Send you updates or offers, where you have asked to receive them
Sharing your information
We do not sell your personal information. We only share it where necessary to deliver our service — for example with our insurance provider, Al Buhaira National Insurance, or where required by law or a competent authority.
Newsletter
If you subscribe to our newsletter, we use your email address only to send you news and updates about Ramp Rent A Car. You can unsubscribe at any time using the link in any email or by contacting us.
Data security
We take reasonable measures to protect your information against loss, misuse and unauthorised access. Access to personal data is limited to those who need it to serve you.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below.
Contact us
If you have any questions about this Privacy Policy, please get in touch:
- Phone / WhatsApp: +971 58 531 2786
- Email: admin@ramprentacar.com
- Address: Warehouse S09-109, Al Quoz Logistic Park, Al Quoz 2, Dubai, UAE